Refund policy

We want you to be happy with your purchase. If you are not completely satisfied, please contact us as soon as possible so we can assist.

Change of Mind Returns

If you wish to return an item because you have changed your mind, you must contact us within 14 days of receiving your order.

To be eligible for a return, the item must:

• Be unused and in its original condition.
• Be returned in its original packaging where possible.
• Not be damaged, altered, or missing parts due to customer handling.

Customers are responsible for return shipping costs for change-of-mind returns unless otherwise agreed.

Damaged, Faulty, or Incorrect Items

If your item arrives damaged, faulty, or incorrect, please contact us within 48 hours of delivery and provide photographs where possible.

Where an item is confirmed to be damaged, faulty, or incorrect, we will offer an appropriate remedy, which may include a replacement, repair, or refund in accordance with your legal rights.

Refunds

Once a returned item has been received and inspected, we will notify you of the outcome.

Approved refunds will be processed to the original payment method. Processing times may vary depending on your payment provider.

Contact Us

For all return and refund requests, please contact us before returning any item.